Customer Support: Welcome to the Client Services Center

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Customer Support
Support Overview
Knowledge Base
Submit a Case
Support Portal
Site Seals
Reissuance/Replacement
EV Directory
Refund Policy
European Customers

Certificate Reissues/Replacements Click here for GeoTrust's Replacement Policy and for self-service Certificate Reissue

Customer Support

GeoTrust constantly strives to provide world-class customer service and support to our valued clients. GeoTrust Client Service Center is your resource to finding answers to your questions via our self-service support knowledge base database and to open a case for problems to which you cannot find the answers. GeoTrust's web-based Client Service Center is available to you 24x7x365. Telephone support is available to Standard Support clients Monday through Friday,8:00a to 8:00p EST. Expanded support offerings are available by SLA. Please contact your sales representative for details.

Knowledge Center

NEW! Welcome to our new Knowledge Center, which includes certificate installation questions and answers to other technical questions.

Site Seals

Click here to get your SSL Certificate site seal

Extended Validation Certificate Resources.

Click here for more information regarding purchasing and installing Extended Validation Certificates.

Certificate Signing Request (CSR) Generating Instructions

SSL Certificate Installation Instructions

Site Seal Installation Instructions

My Credential (S/MIME) Installation Instructions

Submit a Case to our Support Team

Click on the link below to submit your question to our support team

Submit a Support Case

Support Portal

Click here if you have been provided with a username and password for the Support Portal to view your organization's cases, research issues, view case histories and open cases. Note that Geotrust's support Portal requires a separate login from GeoCenter. To request access, please send an email to support@geotrust.com with the subject "Request for Support Portal Access".

European Customers

Please contact GeoTrust Europe at www.geotrusteurope.com.

Contact Sales Support

For pre-sale questions about any GeoTrust solutions, please contact Sales Support at:

Contact Sales Request Form

E-mail: sales@geotrust.com

Telephone : 678-366-8399

Toll Free : 866-436-8787

Contact Order Processing

E-mail form

Telephone: 678-366-8399

Toll Free: 866-436-8787

Contact Technical Support

	E-mail form
	Telephone:	678-366-8399
	Toll Free:	866-436-8787